Repeat Prescriptions

Patients on regular medication can obtain repeat prescriptions, subject to regular review by the doctor.

Please note that straightforward repeat prescriptions requests will be available for collection 4 days from receipt of the request. Any prescriptions requiring alteration or updating by a doctor, will not be ready for collection until a week later.

You can order repeat medication in the following ways:

  • Online – If you are registered with the online service you can request medication via the link at the top of this page. 
  • In Surgery– You can come into the Surgery and drop your repeat prescription slip in the box just inside the automatic doors.
  • Via Email - Please email your request to
  • Via Post - please post your prescriotion to the surgery. Please bear in mind there may be a delay due to receiving the request via the post.

Please note that we do not take prescription requests over the phone.

Medication Reviews

Patients on repeat medication will be asked to complete one of our medication review forms at least once a year to review these regular medications and notification should appear on your repeat slip.

Completion of the form should be carried out promptly so as not to delay your medication as you may require a review with a nurse or GP following on from this.

Prescribing Team

Kingsway Surgery have implemented a prescribing team, who have the responsibility of processing the multitude of prescription requests that we receive on a daily basis. The aim of this team is to deliver a streamlined process for our patients and help achieve an efficient turnaround of prescriptions so that no one is left without medication. 

Please help our team achieve their goals by ordering your requests in a timely fashion, such as a week before you are due to run out of medication. Bear in mind that if you order your request too early, it may be rejected. We will also be putting some messages on your prescriptions to remind you of some actions you need to take, such as attending a medication review or blood test. In the case of electronic prescriptions that are sent directly to your pharmacy, your pharmacist should advise on any messages we have for you, so please help us to look after your healthcare by responding to those messages too.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.35
  • 12-month prepayment certificate (PPC): £108.10
  • 3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.