Kingsway Surgery
23 Kingsway
Narborough Road South
Leicester
LE3 2JN
Tel: 0116 289 5081

Thorpe Astley Branch
Thorpe Astley Community Centre
Lakin Drive
Thorpe Astley
Leicester
LE3 3RU

Frequently Asked Questions

We hope you can find the information you need on this website.  We have also put together the Frequently Asked Questions section to assist visitors to our site.


How do I claim for leave from work due to illness?

Employers can ask employees to fill in a form when they return to work to confirm they’ve been off sick for up to 7 days. This is called ‘self-certification’. Employers usually provide their own version of this form, but forms are available at the Surgery or can be downloaded from the www.gov.uk website.

You will need to give your employer a doctor’s ‘fit note’ (previously called a ‘sick note’) if you are off sick for more than 7 days in a row (including non-working days). You will need to ring the surgery to make an appointment to see the Doctor for this.

Follow this link to GOV.UK/taking-sick-leave page

How do I find out my NHS number?

Your NHS Number is the only National Unique Patient Identifier, which is used to help healthcare staff match you to your health records. Everyone registered with the NHS in England and Wales has their own NHS Number. If you need to find out your NHS number for any reason then please call the Surgery and speak to a member of the reception team. They will be happy to give you this information after first confirming your identity for confidentiality purposes.

What is a medical exemption certificate?

Patients with certain medical conditions can get free NHS prescriptions if they hold a valid medical exemption certificate. Details of these conditions can be found at www.nhs.uk

To claim for medical exemption please ask at your pharmacy for an application form.

Follow this link for NHS Choices - help with prescriptions costs

What is Electronic Prescribing?

The Electronic Prescription Service (EPS) gives you the chance to change how your GP sends your prescription to the pharmacy you choose to get your medicines from. You will not have to visit the surgery to pick up your paper prescription. Instead, it will be sent electronically to the pharmacy you choose. You will be able to choose any pharmacy close to where you live or work, reducing waiting times for your repeat prescription. Please ask your pharmacist or collect an application form from the surgery.

Why didn’t the Doctor prescribe me antibiotics?

Sometimes if it is not indicated from your symptoms (such as for a cold) then the GP will not routinely prescribe antibiotics as this will not be the best treatment plan. For more information please click here to look at our Medicines Education page.

Antibiotics should only be prescribed for the treatment of infections caused by bacteria. If antibiotics are prescribed too often your body can become immune to their effects and this means that they won’t work on treating infections when most needed.

The best way to treat most coughs, colds and sore throats is to rest and drink fluids. A cold can last about two weeks and may also come with a cough. Over the counter remedies such as paracetamol are effective in helping to reduce symptoms. For more detailed advice speak to a pharmacist or call NHS 111. If your symptoms get worse and you become breathless or get chest pains then contact the Surgery.

For more information visit NHS Choices.

@KingswaySurgery

Practice News

April News

We're now on Twitter!  To keep up with the latest news and events at the surgery, follow us on Twitter:- @KingswaySurgery    Welcome to Dr Soma Mukherjee!  We are delighted to announce that Dr Soma Mukherjee has joined Kingsway Surgery as a salaried GP....

April Newsletter

Please see this month's Newsletter below, for all the latest changes happening to the surgery this month, including where to find furhter information on the altered appointment system:-  April Newsletter 2019...

August News

Click on the link below to find out the latest surgery news!  August Newsletter 2018  

Changes to Appointments and Clinics in September and October 2018

Please click on the link below for more information on changes taking place in September and October.    Changes to Appointments and...

Changes to Prescribing at this Surgery

We are promoting the use of over the counter medication in collaboration with the East Leicestershire and Rutland Clinical Commissing Group (CCG).  Please click on the link below for more information:-  Changes to Prescribing at this...

Address

Address

Kingsway Surgery

23 Kingsway
Narborough Road South
Leicester

LE3 2JN
Tel:  0116 289 5081
    Fax: 0116 263 0195

Map

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Catchment Area

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